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Complex Claims Adjuster: Claims Examiner Accident & Health - AIG

Aantal keer bekeken: 856

Waar ga je werken?

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Your future team

Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world’s leading insurance provider. We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the A&H Claims team and delivering on AIG's promise to our customers, our clients, our shareholders, and each other. Thanks to our global network of highly-skilled professionals, we can mobilize experts from around the world to provide reliable, responsive claims service wherever and whenever our clients need it.
Working within the A&H Claims Team you’ll be part of a highly motivated and experienced claims team. The team handles all products in the A&H range: Group Personal Accident, Group Business Travel and WEGAS / SVI.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.


Your contribution at AIG

As a Claims Examiner you will contribute to our success by a timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense, providing a high standard of customer service. On a day-to-day basis you will be:

  • Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment and providing a high standard of customer service
  • Ensuring effective vendor and litigation management on Complex claims
  • Communicating to broader internal / external stakeholders where required
  • Striving for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
  • Contributing to maintenance of best practice procedures for A&H Complex claims, consistent with global best practice
  • Demonstrating a high standard of technical claims competence

Wie ben je?

What we are looking for

This role would suit candidates that have limited exposure to (A&H) claims handling. Whilst you will have some experience in claims handling you would not yet describe yourself as an expert in handling liability and/or personal injury claims and will be keen to further develop their knowledge/experience.

Other requirements:

  • Time management – ability to manage & prioritize workload and diary management
  • Ability to contribute effectively within a team environment
  • Strong communication skills, both written & verbal
  • Experience in negotiation, mediation, arbitration and ADR skills is a plus

Wat bieden wij?


AIG offers a competitive primary and secondary benefit package based on experience and function level accompanied with other advantages like global career opportunities and extensive training and personal development programs.

Inlichtingen bij:

How to Apply?

In order to be considered, an online application including CV is required. Please visit our website to apply: If you have any questions about this role, you can contact Daniel Ferreira (Teamlead A&H Claims) via or +316 518 30 263.